We dispatch orders through registered courier companies for deliveries within India and through reliable international courier partners for orders outside India.

All orders are processed and dispatched from our studio/workshop in Soami Nagar, New Delhi, India.

Our standard shipping time frame is 15–20 days, depending on the design details and availability of the product. Orders may be shipped earlier if the product is ready.

We make every effort to ensure that orders are dispatched and delivered within the expected time frame. Business days exclude Saturdays, Sundays and public holidays.

Please note that, in certain cases, there may be a delay of a few days due to product availability, availability of materials, production requirements or other unforeseen circumstances beyond our control.

Courier and packaging charges may vary depending on the product, its size and volume, the packaging required and the shipping destination.

The applicable shipping and handling charges, if any, will be communicated or displayed at the time of placing the order.

Customers are requested to provide a complete and accurate delivery address, including the correct PIN/postal code and mobile number, while placing an order.

Our delivery partners may contact you before delivery. They may attempt delivery up to three times before returning the package if delivery cannot be completed.

Mallika Mathur will not be responsible for delays or failed deliveries resulting from incomplete or incorrect address or contact information provided at the time of placing the order.